Terms of Use

1. Site Disclaimer

This website is owned and operated by Wyndham Destinations Asia Pacific Pty Ltd ACN 090 083 613 trading as Lifestyle Solutions by WorldMark ("Wyndham", “Lifestyle Solutions”, "us", "we" and "our") and may contain information and material from Wyndham’s subsidiaries and other related companies. By accessing this website you agree and acknowledge that your access and use of the materials, information and products provided on this website is governed by all terms, conditions, notices and disclaimers contained on this website ("Terms"). If you disagree with any of the terms of use, please discontinue using this website.

The Lifestyle Solutions by WorldMark program (“Lifestyle program”) is provided by Wyndham Destinations Asia Pacific Pty Ltd.  The benefits bestowed under the Lifestyle program are provided at the complete discretion of Wyndham, which may revoke, modify or add benefits at any time at its discretion without prior notice. The Lifestyle program comprises various membership tiers and the benefits obtained through the Lifestyle program will vary depending on the type of membership.

The current tiers of Lifestyle membership are:

  • Category A
  • Category B

2. Intellectual Property Rights

The material contained on this website is protected by copyright. Our name, logos and any other promotional materials graphics or logos contained on this website may not be used without our written consent. The website also contains trademarks, graphics and information which our suppliers and manufactures hold copyright in and you agree that all the materials displayed on or available through this website, are protected by copyright, trademark and other intellectual property laws as applicable and are listed on this website purely for your personal use only. You cannot copy, modify, alter, download, publish, broadcast, distribute, sell or transfer any information or materials on this website unless expressly provided for with our express written permission.

3. Links to External Websites

This website may contain links to external websites for your convenience. Wyndham does not have control over external websites and cannot be responsible for the content or accuracy of information contained on these websites. Unless expressly stated, the provision of a link to an external website should not be construed as an endorsement, recommendation, preference or approval of that website or any products or services on that website. We will not accept any liability for your access, use or reliance of those websites.

4. Prohibited Conduct

You agree, acknowledge and understand that in accessing the website you must not:

  • act in any way which breaches these Terms;
  • use a username and/or password that does not belong to you;
  • supply, or attempt to supply, false or misleading information, or make a misrepresentation about your personal information or Lifestyle Solutions by WorldMark;
  • tamper with, hinder the operation of, or make any unauthorised modifications to the website;
  • transmit any viruses, trojans, worms, defects or any other disabling feature to the website;
  • use any search/data retrieval application, spider or any other device to retrieve or index any portion of the site;
  • reformat or border any portion of the website or web pages;
  • create fraudulent user account(s) or create account(s) by automated means;
  • use the site to violate any network security, crack any encryption codes or transfer or store any illegal materials; or
  • perform any act or do anything which imposes or is likely to impose an unreasonable or disproportionably large load on our IT infrastructure.
  • perform attacks, including denial of service (DoS) attacks, which cause our site to crash or become inaccessible
  • use this site for any unlawful purposes whatsoever

5. Feedback /review messages

We welcome and value your comments and feedback regarding the website. However, please note that any communications including but not limited to comments, feedback, notes, reviews, ideas or suggestions shall be regarded as and shall remain for an indefinite period into the future, the property of Wyndham. By submitting such communications to us you are assigning all your rights, titles and interests in all copyrights and other intellectual property rights in the comments and Wyndham will be entitled to use, reproduce, disclose, publish and distribute any communications to submit for any purpose, without restriction and without compensation of any kind.

6. Limitation of Liability and Disclaimer

6.1. The information on this website is provided for your convenience. Wyndham makes no warranties of any kind regarding this website including but not limited to warranties about the reliability, accuracy, fitness for purpose, merchantability or completeness of any information contained on the website or that your access and use of the website will be uninterrupted or error or virus free.

6.2. Wyndham and any of its officers, employees or agents are not liable for any loss or claim of any kind (including, without limitation, consequential or economic loss or loss of profits), arising under or in connection with these Terms or Lifestyle program including, without limitation, any changes to the Terms of the Lifestyle program.

7. Changes to These Terms

Wyndham reserves the right to amend, change, add, delete and correct the website at any time without prior notice.

8. Accommodation Packages

8.1. Please note that all accommodation offers are subject to availability and to individual Terms and Conditions provided on each offer. For full Terms and Conditions please visit http://www.holidaysbywyndham.com.au/ & http://www.wyndhamworldwide.com/

9. Lifestyle Solutions by WorldMark Shop

9.1. Please note that all offers are subject to availability and to individual Terms and Conditions provided by Wyndham or the relevant third party service provider. The service provider's Terms and Conditions, including refund and cancellation provisions, will vary.

10. Loyalty & Discounts

10.1. Please note that all Lifestyle program deals and discount offers are subject to availability and to individual Terms and Conditions provided by the relevant service provider. The service provider's Terms and Conditions, including refund and cancellation provisions, may vary from service to service.

11. Consent

11.1. By checking the consent box, members are confirming that they authorise Wyndham Destinations Asia Pacific Pty Ltd and its related entities to use their contact details (residential and electronic messaging) and telephone number(s) (work, mobile and home/private) provided in this Terms of Use form for sales and marketing purposes, in particular, for the purpose of offering the opportunity to attend a timeshareDestinations sales presentation on the WorldMark South Pacific Vacation Ownership program, for an indefinite period, or until they opt out.

11.2. To retract your express consent from Wyndham Destinations Asia Pacific contact Lifestyle Solutions Customer Service on 1800 603 686 or +61 7 5512 8040, and verbally request your retraction when speaking with a company representative at time of call. Alternatively you are able to email your retraction by emailing lifestyle@wyn.com.

12. Use of Personal Information

12.1. Upon activation of your Lifestyle Solutions by WorldMark membership, you agree that we may store, process and use the information collected during your registration process for the purposes of processing your activation, promoting the Lifestyle Solutions by WorldMark Program and/or offering you products on or related to Lifestyle Solutions by WorldMark benefits.

12.2. You further agree that we may pass your information on to the relevant supplier or operator to enable them to complete and facilitate any transaction you may wish to make as part of the Lifestyle Solutions by WorldMark membership. Please refer to Wyndham Destinations Asia Pacific’s Privacy Policy for further information.

13. General

13.1. You cannot and will not assign any rights and obligations under these Terms whether in whole or in part without the prior written consent of Wyndham.

13.2. If any part of these Terms are held to be invalid or unenforceable in whole or in part by a relevant governing or legal body the validity of the remaining parts of the Terms and Conditions shall not be affected.

13.3. Neither our failure or delay nor your failure or delay to exercise any Term contained in this document will constitute a waiver of such Term. None of Wyndham‘s employees, affiliates or agents has the authority to vary any of the Terms contained herein.

13.4. The Terms and access to the Lifestyle program are governed by and will be construed in accordance with the laws of the State of Queensland Australia irrespective of where the application for activation has been completed by the Lifestyle Solutions by WorldMark member or submitted to Wyndham. In any action or other legal process with respect to any matter or thing in connection with these Terms or the parties submit to the non-exclusive jurisdiction of the State of Queensland.

13.5. The Lifestyle program is offered to those who are 18 years and over. By using our website to access the Lifestyle program, you are confirming that you are 18 years or over.

14. Force Majeure

Wyndham shall not be held liable for any delay in performing any obligations under these Terms and Conditions to the extent that such delay is caused by circumstances beyond Wyndham’s reasonable control. In such circumstances where delay is caused due to no fault of Wyndham, Wyndham will be entitled to a reasonable extension of time for the performance of such obligations.

15. Lifestyle Solutions by WorldMark program

15.1. Lifestyle Solutions by WorldMark is a member benefit program offered by Wyndham, which may be terminated by Wyndham at its sole discretion, and does not and is not intended to fall within the ambit of AFS Licence No. 225200 held by Wyndham Vacation Resorts South Pacific Ltd ACN 090 503 923.

15.2. No costs associated with Lifestyle Solutions by WorldMark are passed on to the WorldMark South Pacific Club.

15.3. Participation in the Lifestyle program is separate from Ownership in WorldMark South Pacific Club and can be modified or discontinued at any time.

16. Payment

16.1. We accept payment by Credit Card only via a payment gateway, excluding PayPal, for item purchased on the Lifestyle Solutions by WorldMark website.

17. Lifestyle Vouchers/eGift Cards


PURCHASING

17.1 Lifestyle eGift Cards are digital and sent electronically via email. Lifestyle does not issue physical gift cards.

17.2 The eGift Card denominations are $50, $100, $150, $200, and $500.

17.3 Follow the procedures set out on the Website when ordering. You have the choice to:

a. Email the eGift Card to yourself.  Each time you buy an eGift Card, it will be stored in your Lifestyle account, “My Wallet”. You will be able to see it added to your Store Credit.

OR

b. Email the eGift Card as a gift and provide a personal message.  

b.1. Each time you send a Lifestyle eGift Card to a friend you, will be notified through email when your friend has opened the card with voucher code.

NOTES:

  • The Lifestyle eGift Card can be used by members only. If the eGift Card is received as a gift, the recipient must sign up to Lifestyle to be able to use the eGift Card.

  • Recipient must follow the redeeming procedure - login to Lifestyle, access “My Gift Cards” to apply the voucher code at checkout.

  • You cannot use the Lifestyle eGift Card unless you are a Lifestyle member.


b.2. Once the eGift Card has been opened, Lifestyle no longer accepts responsibility of the eGift Card.

b.3. If your friend has not received their email notifying them of their eGift Card, ask your friend to check their junk mail.

b4. In the event the email you have chosen is incorrect, please contact 1800 603 686 so we can review your request and re-direct to the correct email. When sending to a friend, you are required to type in the email address a second time to reduce the risk of sending it to an incorrect email. If by accident you have selected the wrong email, and the eGift Card has already been opened, we are unable to assist with this request.

17.4 If we find inappropriate, offensive or otherwise objectionable messages or images, we reserve the right to remove the offending message and apply a default message. Offending material includes, but is not limited to:

a. Patently offensive material that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

b. Copyrighted or trademarked material not owned by you;

c. Abusive, threatening, obscene, defamatory or libellous statements;

d. and Political, religious, offensive to cultural values.

 

REDEEMING

By redeeming a Lifestyle Voucher/eGift Card, you agree to the following terms.

17.5 eGift Cards are redeemable on our website or app. To redeem this, you must login to Lifestyle, access My Gift Cards to apply the voucher at checkout.

17.6  eGift Cards are immediately activated, and valid for use within 36 months from the date of issue.

17.7 eGift Cards are non-refundable. eGift Cards may not be redeemed or exchanged for cash, traveller’s cheques, cash passports or any other form of currency.

17.8 eGift Cards can be combined with credit card to purchase in Lifestyle.

17.9 Lifestyle may cancel any invalid eGift Card (including any available balance) which Lifestyle determines in its absolute and sole discretion was purchased at any time and in any way (including via online auction or other unauthorised resale sites) by fraudulent means.

Lifestyle may cancel any bookings made using any fraudulent eGift Card which may include any non-refundable amounts. Lifestyle will not be responsible for any costs incurred by you if you purchase or attempt to redeem any fraudulent eGift Card.

You acknowledge and agree that you will not be entitled to redeem any available balance on any fraudulent eGift Card and that Lifestyle will not be obliged to hold such balance on file for you or otherwise redeem or exchange that eGift Card.

 

 18. Contact

Questions or problems relating to eGift Cards should be directed to Lifestyle on lifestyle@wyn.com or 1800 603 686.